How do I return an item?

Our return policy for all of our products is simple. If an item arrives that is not what you expected, you can return it for a full refund, minus shipping fees.** No restocking fee. The item must be returned within 30 days in the condition it was received and in its original, unopened packaging. If you like, you can tell us why the product didn't work for you so we can implement corrective action if needed.

To return an item:

Please contact customer service for more information on returns.

  1. Send email to


  1. Call 307-200-4663 to receive a Return Authorization Number for the return. This will insure prompt credit to your account.

We're sorry, but we are unable to accept C.O.D. returns.

All returns must be freight prepaid.


We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.